Customer Loyalty & Gift Cards 

RMS Add-on Customer Loyalty Program  Top of Page

Customer Loyalty is integrated with the RMS POS program requiring the cashier to only answer simple yes and no questions.  The features provided by Customer Loyalty enable you to create an effective marketing program to attract and maintain customers.  One of the first steps in any marketing program is to collect information about your customers.  The features in Customer Loyalty allow you to provide incentive to customers to want to give you their information.  After you have collected the information you can custom tailor the features to keep you customers returning to your business.

GIVEX Gift Card and loyalty solutions  Top of Page

GIVEX Corporation processes gift card and loyalty transactions and provides payment processing gateway services for a wide range of industries including hospitality, retail, grocery and petroleum. Founded in 1999, GIVEX is among the fastest growing transaction processors in North America and provides merchants with turnkey and custom solutions for tracking and managing gift cards, frequent user cards, e-gift certificates and loyalty points programs across multiple sales channels.

Coupons and Rewards Loyalty Program Top of Page

This application creates a points, or rewards program within RMS to accumulate redeemable points each time a purchase is made. Each inventory item is assigned a certain number of points whish is stored in the inventory table. When a customer comes in and makes a purchase the points are taken and stored into the customer record. Next time the customer comes in to make a purchase and is called up in RMS the accumulated points show up in the status window at the top of the screen. When a purchase is made the points accumulated print on the receipt. Rules are set up according to the store, regulating how many points must be accumulated before they may be redeemed. When the points are redeemed, they are automatically deducted the point count in the customer’s record.

Gift / Loyalty Module  Top of Page

The loyalty module works only at the store level and not in a multiple store environment. This module allows the customers to be recognized for their frequent shopping. This module allows the shopper to get either a Gift Certificate or Credit on his /her account. In this definition when 400 points are collected a 20.00 value is given back to the customer. The points can be calculated on either sale of items, departments or categories. For each item purchase price total you define the number of points that will be given. The gift point stimulator allows you to see how many points will be given for a specific purchase value. You can define which customer is participating in the program. The program is either: “Gift Voucher” which means that when the number of points are met at the POS after printing the receipt a voucher type item is printed for the value “Credit on Account” means that when the number of points are met at the POS after printing the receipt the customers balance is credited for the value.

Promotion Module  Top of Page

This module allows the user to define unrelated promotion that can be both amount and % related. The promotions types can be “One to One Promotion” (Buy this get that), “Many to One Promotion” (Buy this and this, or this and this and get that), “One to Many Promotion (Buy this get that and that and that). The promotion can be defined either at store or at HQ. In HQ environment the 401 Worksheet will automatically take the new promotions to all other stores.  The cashier scans and when the tender key is pressed the valid promotion is given.

ECommerce

NitroSell Top of Page

NitroSell integrates to your Microsoft RMS & POS2009 database and extracts all inventory items marked for web usage. It uses this information to generate a full-featured online catalog, allowing you to sell your merchandise on the world wide web.  All web orders are then downloaded back to the POS and removed from inventory.

RMS Ecommerce Web Integrator  Top of Page

Increases the functionality of Web Integrator: Standard Edition by allowing two way communication between the existing RMS database and the internet. Web Integrator: Professional Edition syncs product descriptions, pictures, and inventory count to allow complete automation of eCommerce storefront operations. May require back end programming to interface correctly with your particular shopping cart system.

StoreFront Web site Integration with Microsoft RMS  Top of Page

The RMS Ecommerce Data Integrator streamlines multi-channel retail operations by dynamically populating StoreFront online order data into the RMS system.

rmsWebLinX  Top of Page

Add-on RMS Web Stores

Mobile - HHT

RMS Mobile Suite  Top of Page

A leader in business intelligence and systems development, Mobile Suite 4 gives companies power over data management to increase knowledge and business advantage. Mobile Suite 4 enhances a business’s competitiveness by introducing technology that routinely and rapidly reveals the business opportunities hidden within store data. Maximize productivity and increase efficiency through wireless automation. Mobile Suite 4 includes Mobile Physical Inventory Count, Mobile Purchase Order, Mobile Work Order, Mobile Transfer, and Mobile Label Printing.

RMS Mobile Inventory  Top of Page

Count Perform physical inventory counts with wireless handheld devices that scan and update your inventory records in real time. No need to close shop for inventory counts ever again.

RMS Mobile Purchase Order  Top of Page

Create and receive purchase orders on your handheld device in real time. Wirelessly transmit updated orders to your central office for accurate recordkeeping.

RMS Mobile Work Order  Top of Page

Improve customer satisfaction and decrease paperwork with real time quotes, work orders, and layaways from your handheld device. Broadcast information wirelessly from the sales floor for accurate, efficient sales management. Print barcode tickets for instant transaction retrieval and expedited customer check-out.

RMS Mobile Transfer  Top of Page

Manage inter-store inventory transfers using wireless mobility. Create and receive transfer orders for easy record recall and a less laborious shipping/receiving process.

RMS Mobile Label Printing  Top of Page

Utilizes wireless handheld technology to broadcast print jobs or RMS labels to any printer, wireless or cabled, on the network.

RMS Mobile POS  Top of Page

Process customer cash and credit card transactions through your wireless handheld device. Full mobile functionality for complete customer check-out experience from ringing up the sale, signature capture, and card authorization through receipt printing. The perfect solution for line busting or tent sales.

RMS Inventory  Top of Page

RMS Inventory batch application with the Symbol 1800 - Wireless Inventory may be accomplished utilizing a Symbol 8800 or any other device with Windows Pocket PC. Batch inventory may be accomplished utilizing a Symbol 1800 or 1500 Data collection device. Using the 1800 the RMS user can take a physical inventory by scanning the Item number location and quantity and upload it back to RMS.

RMS Receiving  Top of Page

Receiving application with the Symbol 1800 - Automated receiving may be accomplished utilizing a Symbol 1800 or 1500 Data collection device. Using hot sync, Open or partial purchase orders are downloaded to the device. When goods come in, a barcode representing the purchase order number is scanned, or a specified PO may be picked from a drop list. Then the line items appear on the screen. If it is obvious that all the items match the counts on the PO the receiving person can press the “receive all” button.

Mobile Inventory  Top of Page

Physical Inventory, Receiving, Item Lookup, Mobility,  runs on a PDA Hand held terminal in a standalone mode, allowing you take the device out of wireless access range and still be effective.

Reporting

Business Intelligence Module  Top of Page

Business Intelligence tool and reporting for Microsoft RMS -
take advantage of data collected in Microsoft RMS from the past, and turn it into valuable information for the future!  This powerful tool gives you the ability to reach beyond basic reporting and mine data with speed and efficiency.

XReports  Top of Page

XReports connects to your retail database and extracts real time sales, inventory, tender, and other transaction data and inserts into an Excel spreadsheet.  XReports provides an add-in to Excel that allows the user to select from over 60 functions to pull in specific data into each cell of the spreadsheet.  The functions have multiple filters such as date, store, dept, cat, and other key information so you can create highly customized reports.

Shipping

ShipRush  Top of Page

ShipRush is the easiest and most efficient way to ship via UPS—it can even automatically save and email tracking numbers!

RMS-Integrated Shipping  Top of Page

A shipping document is created in RMS via the Pick ticket, a work order or sales order which is sent to the shipping department. The order is picked, packed, and checked. When the order is ready for shipping, the operator may scan or key the order number into the shipping system automatically calling up the customer from the RMS database with no data entry. The order is then processed, passing the tracking number and actual shipping charges back to the host.  Eliminates redundant data entry and proliferates time savings!

Specialty Store

Outdoor Bundle  Top of Page

Designed for outdoor retailers. Options include: AutoGen, SmartPOP, DRS Linker, Fashion Bundle, Loyalty/Gift, Serial Editor, Status Window, Special Order Tracker, Custom reports & templates, More…

MPI-Jeweler/RMS™  Top of Page

MPI-Jeweler™ is the complete jewelry retail management system for point of sale, inventory, customer management, products, images, appraisals, work order tracking and more.

Bicycle Bundle  Top of Page

Designed for bicycle retailers. Options include: AutoGen, SmartPOP, DRS Linker, Serial Editor, Jump Start, Status Window, Special Order Tracker, Custom reports & templates, More… Bicycle shops based on Bike-alog®, plus a service dept based on Barnett's Ultimate Flat Rate Chart. Use as is or modify to suit your needs.

Photo Lab  Top of Page

Allows a client in the photo processing industry to process transactions for film development. All of the options associated with film processing transactions are taken into consideration including: Exposure, Size, Finish, Type, Reprints, CD, Service, Paper type.

School Application  Top of Page

Add-in enables to post all sales transactions from your school store or cafeteria directly to Blackbaud’s accounting system.

SPEEDSuite GOLF Add-on  Top of Page

SPEEDSuite GOLF Includes Integrated with Tee Sheet ,Complete inventory ,management ,Gift Certificates, Smart Cards ,Members (Private, Semi-Private, Public Courses) ,Member Billing ,Tee Times Handicaps (9 & 18 hole) ,Print & Read Bar Codes ,Microsoft Office Compatible ,Restaurant & Club Management Software Interface ,Microsoft SQL-2000 ,Event Manager ,Integrated Credit Card Authorization ,Purchase Order Processing ,Food & Beverage ,Optimized for touch screens ,Easy to learn ,Customizable Reports.

WineClub Manager™  Top of Page

WineClub Manager™ is a completely integrated module for Microsoft Retail Management System POS.  WineClub Manager™ adds the ability to track, maintain, process and ship an unlimited number of wine clubs effortlessly. This product is fully integrated with POS and allows customer purchase history to include all retail, re-order and club sales together in a single database.

Wine Club  Top of Page

Add-in automates the time-consuming tasks associated with executing a Wine Club Program.

Kart Management  Top of Page

Race Track Add On.

Salon Appointment Module  Top of Page

With SAM you can make/modify customer appointment schedules and manage stylist working schedules as well as viewing reports for stylists working schedules. SAM converts customer appointment schedules into work orders in RMS Store Operations automatically when each service is completed.

Fashion Bundle  Top of Page

Add-on for Microsoft RMS. Item Creation Utility to allow items with logical Item Lookup Code to be created. Create items with a structured code (linked to store or HQ), Save previously defined Matrix and Detail, Allow to add new matrix dimensions to an existing matrix, View Matrix Availability in Store, Print Matrix Purchase Orders in Matrix Grid, Create a Matrix and create what was standard items to matrix.

Miscellaneous

Wild card lookup  Top of Page

Wild Card Lookup is designed to assist RMS end users in searching for specific data in the inventory or customer module. Wildcard may be based on progressive or exclusive search.

RMS Pick Ticket  Top of Page

Pick ticket is designed to assist companies processing web and phone orders to locate inventory prior to shipping. When an order is processed, a pick tick is generated showing the bin location in the warehouse where the item is stored.

WIC (Women’s Infant Children)  Top of Page

The customer presents the WIC Check at check out, whereby the cashier enters the start date, the end date and the not to exceed amount of the WIC Check. The items are then scanned calling up the WIC pricing from the inventory database.  After all the items are scanned the cashier tenders the transaction, the application then checks the total due against the do not exceed amount. If the predetermined amount is exceeded the cashier receives a confirmation box asking if they want to adjust the total. If they respond affirmatively RMS will enter a new line item adjusting the total accordingly.

M100 Deli Scale  Top of Page

Allows item lookup codes and prices changes to be downloaded to the M100 scale located in the Deli, Meat and produce departments.

Gift Registry  Top of Page

This application creates a "gift registry" account which will give the participant who is registered for the "Gift Registry" an account ID. After registering at customer service the Registry participant can then sign on to a hand held device.

RMS Auto Cashier Log-out  Top of Page

Add-in brings additional functionality to RMS POS by logging cashiers off after a specified amount of time.

RMS Global Customer Edit  Top of Page

Global Customer Edit expands upon existing global customer management at the Store Operation level by allowing POS terminals to edit existing customer information. These updates are distributed throughout all stores, continually allowing the most current global customer information to be accessed at all locations.

Loss Prevention Suite  Top of Page

A robust utility that prevents negative quantity or duplicate item returns, refunds over the original purchase price, and refunds to a different credit card. Creates warning messages to remind cashiers to empty over limit till drawers. Locks the terminal screen during inactivity time periods. Gives control back to business owners who have issues with internal loss.

People PoP  Top of Page

People PoP connects with internet databases to search for a customer's information based on phone number. Creates a new customer record in the database based on its findings and associates the pending sale with the new customer record. Helps to speed up POS entry and streamline the check-out process.

Mix & Match  Top of Page

Mix and Match allows the creation of flexible discounting schemes beyond existing RMS capabilities. Create broad product categories to allow for special price promotions by category or department.

Credit Card PoP  Top of Page

Credit Card PoP searches the existing client database to retrieve the credit card information from the client's previous sale. Helps to speed up POS entry and streamline the check-out process.

Archiving  Top of Page

RMS does not have an inbuilt method for taking out data from the existing database, compacting and reducing the size of the active database whilst keeping an archive of the old data for reporting and audit purposes.

Customer Price Matrix  Top of Page

RMS add-in in certain wholesale operations the customers negotiate certain special rates for items. RMS currently supports only 4 standard prices per item (regular, A, B, and C). This special program is designed to extend the price of the item and allow every customer to have a special price if required. The price can be defined by Customer Accounts type, Department, Category or for each customer per item.

ID Manager  Top of Page

This program is to make sure that for purchase of certain items Identification is presented and certain data are collected. The application allows the user to configure different fields/forms.

Multi Location RMS Add-in  Top of Page

Multi Location module expands the RMS Store Database to manage multiple stock and sales location.  This opens up the possibilities for a large RMS database to be used to manage: where a large store may have various locations where stock is kept and sold from, a Warehouse environment, Furniture stores. where multiple stores are in a logical network area. The module permits each location to have its own cost and price. 

Stock Take  Top of Page

This application allows for periodic StockTake to be taken and the store stock to be adjusted. The system allows you to define the items (or groups of items) that you want to do StockTake on. The system will show items that have been counted and that are discrepant. The portable data capture terminal (PDT) can be used to: Perform StockTake, Price Check, Price, Change, Shelf Edge Label print on mobile printer - Ranging, assign bin location to items in the way the store is dressed, Create/Receive Purchase Order, Create/Receive Transfer Ins, Create/Issue Transfer Outs, Sell using PDT and print receipt on the portable printer (Queue Busting), Create Work Order and print receipt on portable Printer, Create Quote.